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Practical Guide to Guest House Management

Guest houses attract both local and international tourists and aim at providing them with a taste of local food and hospitality. This creates job opportunities and revenue for local regions. As the successful managing and running of a guest house has its own set of challenges, the intention of this book is to provide a practical guide to assist both guest house owners and managers in managing their establishments effectively. The book is divided into seven themes: the law, management principles, financial management, marketing, accommodation and front office management, planning the breakfast menu, and intercultural differences.

Authors:
Deseré Kokt (ed)
Central University of Technology
https://orcid.org/0000-0002-6460-8547

Product details

Chapters

  • Preface
    Deseré Kokt
  • Theme 1: Your guest house and the law
    Ella Dalton-Brits
  • Theme 2: Basic management principles
    Deseré Kokt, Jacques Ras, Christine van der Berg
  • Theme 3: Basic financial management
    Dalene Crowther
  • Theme 4: Marketing your guest house
    Albert Strydom
  • Theme 5: Accommodation and front office management
    Renee Minnaar
  • Theme 6: Planning your breakfast menu
    Liza Jacobs
  • Theme 7:Understanding inter-cultural differences
    Jeanine Nothnagel

References

Free State. 2010. Free State Gambling and Liquor Act, Act 6 of 2010. Free State Provincial Gazette, 11386:3, 8 June.

Gordon-Davis, L. 2003. The Hospitality Industry Handbook on Hygiene and Safety. Cape Town: Juta & Co. Ltd. Hospitality Sector minimum wages. 2012. Available from: http://www.ylps.co.za/news/hospitality-sector-min-wages-1-july-2010-31 june. Date of access: 12 October 2012.

NAA (National Accommodation Association). 2011. My bed and breakfast. Available from: http://mybedandbreakfast.co.za. Date of access 6 February 2012.

NYDA (National Youth Development Agency). 2008. Business you can start. Available from: http://www.nyda.gov.za/index.php?option=com_content&view=article&id=179. Date of access: 5 March 2012.

PGH (Chartered Accountants SA & Auditors). 2012. Corporate tax rates 2012-2013. Available from: http://pghaccountants.co.za/corporate-tax-rates-2013-south-africa/. Date of access: 2 March 2012.

South Africa. 1993. Occupational Health and Safety Act, Act 85 of 1993. Pretoria: Government Printer.

South Africa. 2002. Regulations governing the maximum limits of pesticide residue that may be present in foodstuff. (Proclamation No. R.494, 2002.) Government Gazette 27397:14, 24 Mar. (Regulation gazette no. 247.)

South Africa. 2008. The Companies Act, Act 71 of 2008. Pretoria: Government Printer.

South Africa. 2012. Summary of the Labour Relations Act 66 of 1995 (With Amendments). Available from: http://ossafrica.com/esst/index.php?title=Summary_of_the_Labour_Relations_Act%2C_no._66_ of_1995_(With_Amendments). Date of access: 24 April 2012.

South Africa. 2012. Summary of the Basic Conditions of Employment Act, Act 75 of 1997. http://www.paralegaladvice.org.za/docs/chap06/05.html. Date of access: 8 August 2012.

VAT 404. Guide for vendors. 2012. Available from: http://www.sars.gov.za/home.asp?pid=194. Date of access: 23 August 2012.

Published
January 1, 2013

Details about the available publication format: Paperback

Paperback
ISBN-13 (15)
9781920382209
Date of first publication (11)
2013-01-01
Hijri Calendar
Physical Dimensions
173.74mm x 245.84mm x 5mm

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